TERMS AND CONDITIONS

Welcome to William Cole Fine Jewelry. By accessing our website or making a purchase, you agree to the following terms and conditions. Please review them carefully.

General Information

• William Cole Fine Jewelry is a Texas-owned company founded in 2024.
  
• All jewelry and services are subject to availability and may be withdrawn at any time.
  
• We reserve the right to update or revise these terms at any time without prior notice.
  

Purchases & Payments

• All prices are listed in U.S. dollars and are subject to change without notice.
  
• We accept major credit cards and other payment methods as displayed at checkout.
  
• Payment must be received in full before your order is processed and shipped.
  

Custom Orders

• Custom pieces require a consultation and may involve a deposit.
  
• Custom designs are final sale and not eligible for return or exchange.
  

Shipping & Delivery

• In-stock items typically ship within 2–3 business days.
  
• We carefully inspect and package each piece prior to shipment.
  
• William Cole Fine Jewelry is not responsible for delays caused by carriers or circumstances beyond our control.
  

Returns & Exchanges

• Final sale and discounted items cannot be returned or exchanged.
  
• All eligible returns must be unworn, in pristine condition, and accompanied by original packaging and tags.
  
• Customers are responsible for return shipping costs unless the item arrived damaged.
  
• Refunds or credits will be processed within 5–7 business days upon receipt and inspection.
  

Permanent Jewelry

• Permanent jewelry is custom-fit and welded, and therefore considered a final sale.
  
• If your piece breaks due to normal wear, please contact us for repair or reattachment options.
  

Intellectual Property

• All content on this website—including text, images, logos, and designs—is the property of William Cole Fine Jewelry and may not be copied, distributed, or used without permission.
  

Limitation of Liability

• William Cole Fine Jewelry shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  
• By purchasing from us, you acknowledge that natural gemstones and precious metals may contain variations that are part of their unique beauty.
  

Contact Information

For questions regarding these Terms & Conditions, please contact us at:

info@williamcolefinejewelry.com